Declaration of accessibility
Scope of application
This accessibility statement applies to the digital offerings of 1. FC Köln, in particular to the following websites and their subdomains:
The platforms include:
Declaration of accessibility
1. FC Köln would like to enable access for all fans and users of its digital offerings and is committed to a barrier-free design of the websites and applications in accordance with the requirements of the Barrierefreie-Informationstechnik-Verordnung (BITV 2.0) and the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.
Status of compatibility with the requirements
The accessibility requirements are set out in sections 3 (1) to (4) and 4 of BITV 2.0, which was issued on the basis of section 12d BGG. The above-mentioned platforms have all undergone simplified BITV tests and are all partially accessible, as not all technical and editorial requirements have yet been fully implemented. 1. FC Köln is continuously working on improving the accessibility of its website.
Lack of accessibility
The following contents and functions of the website https://fc.de/, including the membership application and on https://fc-fanshop.de are currently not accessible or only accessible to a limited extent. As a result, users with disabilities may not be able to use the site in full or only to a limited extent. The elimination of these known deficiencies is currently being planned. As soon as this planning has been completed, it will be published on this page.
https://fc.de/
Lack of supportive navigation options: There is a lack of alternative ways to navigate such as a search function, sitemap or consistent jump links.
Limited keyboard operability: Not all functions and interactive elements, such as the language switch, navigation flyout or video controls, are fully keyboard operable or can be closed using the keyboard. The visible focus marker is not always available.
Missing or incomplete text alternatives: Images, icons or graphic elements do not always have suitable alternative texts or corresponding alt attributes, which makes them difficult to use with screen readers.
Insufficient contrast: Texts, links or control elements do not always meet the required contrast ratios.
Some of our video content currently has neither subtitles nor accompanying text transcripts or audio descriptions, which prevents hearing and visually impaired people from participating fully.
https://www.fc-mitgliedschaft.fc.de/checkout
Contrasts and legibility: The contrast ratio of texts, buttons and other interactive elements is sometimes inadequate, making legibility difficult.
Missing or unclear error messages in forms: Error messages for input errors are not sufficiently specific and do not optimally support users* in making corrections.
Missing or inadequate focus guidance and jump links: The page cannot be fully operated using the keyboard. There is a lack of visible focus markers and options to skip content using the keyboard.
https://fc-fanshop.de/
Moving content: Not all automatically running slideshow content can be paused.
Use of font graphics: The brand claim "SPÜRBAR ANDERS." is embedded as a graphic. Not all images and graphics are provided with alternative texts so that they can be read by screen readers and other assistive technologies.
Inadequate headline structure: The structure has not yet been fully implemented.
Insufficient contrast: Background and font colors do not have a sufficient contrast ratio everywhere
Addition to the accessibility statement
Use of Eye Able
This website uses Eye-Able® software from Web Inclusion GmbH to provide users with a barrier-reduced view of visual content. Eye-Able® helps to adapt the website to the individual needs of visitors. The Eye-Able® range of functions includes
an adaptive font enlargement,
free adjustment of color contrasts,
a read-aloud function with integrated keyboard navigation,
a blue filter,
a night mode,
an instant view for combining several functions,
compensation of color weaknesses and
other functions for an individual view of the website, such as a larger mouse pointer, sans serif font and the ability to hide images, animations and sound
The corresponding menu can be opened by clicking on the Eye- Able® icon or using the keyboard shortcut "ALT + 1". All functions can also be controlled using the keyboard (instructions via "ALT + F1"). You can find more information under: www.eye-able.com
Report barriers and request information on the accessibility of this website
If you encounter any barriers in the meantime or have any questions regarding accessibility, we ask for your understanding and will be happy to help you at service@fc-koeln.de,
Arbitration procedure & enforcement rights
If your feedback is not followed by a prompt or satisfactory response, you can contact Ombudsstelle für barrierefreie Informationstechnik NRW. This foundation under the commissioner for the interests of people with disabilities supports you free of charge and independently in resolving outstanding barriers together with 1. FC Köln out of court.
Contact the NRW ombudsman's office:
Phone: 0211 / 855 3451
The ombudsman's office will take up your concerns and initiate ombudsman proceedings if necessary. The aim is a quick, solution-oriented improvement in accessibility - without any court proceedings.
Date of creation and last update of the declaration
This declaration on accessibility was created on June 24, 2025.